Terms and Conditions

Welcome to Guardian Floor Care. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or booking any service.

1. Services

Guardian Floor Care provides professional carpet, tile, upholstery, and floor cleaning services, as well as specialty pet urine treatment. Service descriptions provided on this website are for general informational purposes. Specific results may vary depending on the condition of flooring, upholstery, and other factors.

2. Scheduling and Cancellations

Appointments can be scheduled through our website, by phone, or via email. We request at least 24 hours’ notice for cancellations or rescheduling. Missed appointments without notice may be subject to a cancellation fee.

3. Pricing and Payments

All pricing is provided prior to service. Guardian Floor Care reserves the right to adjust estimates based on actual inspection and scope of work. Payment is due upon completion of services unless prior arrangements have been made. We accept cash, check, and major credit cards.

4. Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not satisfied with the results, please contact us within 48 hours so we can address the issue promptly.

5. Limitation of Liability

While we use industry-standard methods and care, Guardian Floor Care is not responsible for pre-existing conditions, including but not limited to loose seams, fraying, fading, permanent stains, or damage caused by improper installation or previous cleaning attempts. Liability is limited to the cost of the service provided.

6. Use of Website

All content on this website, including text, images, and logos, is the property of Guardian Floor Care and may not be copied, reproduced, or used without written permission. You agree not to misuse the site or interfere with its functionality.

7. Privacy Policy

We respect your privacy. Personal information collected through our website or during service requests will only be used to provide services, communicate with you, and improve customer experience. We will not sell or share your information with third parties, except as required by law.

8. Governing Law

These terms and conditions are governed by the laws of the State of California. Any disputes arising from the use of our services or website shall be resolved in the courts of Placer County, California.

9. Changes to Terms

Guardian Floor Care reserves the right to update or modify these terms at any time without prior notice. The most current version will always be available on our website.


If you have questions about these Terms and Conditions, please contact Guardian Floor Care directly.